--How do I set up my Email account
--How to create a folder to automatically place our training emails.
--Authentication has failed
--Cannot receive Email
--Cannot connect to host
--Cannot Connect to SMTP Server
--Cannot send email
--Disconnected when launching Outlook Express
--Emails you send are scrambled
--Error code 504
--Getting disconnected when sending or receiving email
--Message cannot be encrypted or signed
--No response. The server could be down or is not responding
--No socket error in Outlook Express
--Password supplied for username is incorrect
--Prohibited by the Administrator
--Server Response 550 relaying to email address
--Server Timeout
-SMTP Server not found
--There was a problem sending username info to the serve
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Disconnected when launching Outlook Express
Option 1
Try un-ticking the option ALWAYS CONNECT TO THIS ACCOUNT in Outlook Express. Click on the operating system that you use, to view the instructions.
• Windows 98/Windows ME/Windows 2000/Windows XP
Option 2
Try selecting NEVER DIAL A CONNECTION in the Connection area of Internet Options. Click on the operating system that you use, to view the instructions.
• Windows 2000
• Windows 98
• Windows ME
• Windows XP
Option 3
Click the “Reset Web Settings” button which is located in the Programs tab in Internet Options. Click on the operating system that you use, to view the instructions.
• Windows 98/Windows ME/Windows 2000
• Windows XP
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Option 1
- Windows 98/Windows ME/Windows 2000/Windows XP
Launch Outlook Express.
In the Outlook Express menu, click on TOOLS, then click on ACCOUNTS. This will open the Accounts window.
In the Accounts window, click on the MAIL tab.
In the Mail tab, click on the 05COM Broadband MAIL ACCOUNT.
Then click on the PROPERTIES button. This will open the 05COM Broadband Mail Properties window.
In the 05COM Broadband Properties window, click on the CONNECTIONS tab.
In the Connections tab, UNTICK the Always connect to this account using box.
Then click on the OK button. This will close the window.
In the Accounts window, click on the CLOSE button. This will close the window.
In the Outlook Express menu, click on the FILE, then click on EXIT. This will close the window
.Option 2
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- Windows 2000
On the Windows taskbar, click on START, select SETTINGS, then click on CONTROL PANEL.
In Control Panel, double-click on INTERNET OPTIONS.
In Internet Options, click on the CONNECTIONS tab.
On the Connections tab, under DIAL UP AND VIRTUAL PRIVATE NETWORK SETTINGS, select NEVER DIAL A CONNECTION.
Click on OK to close Internet Options.
Click on the X to close the Control Panel.
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- Windows 98
On the Windows taskbar, click on START, select SETTINGS, then click on CONTROL PANEL.
In Control Panel, double-click on INTERNET OPTIONS.
In Internet Options, click on the CONNECTIONS tab.
On the Connections tab, under DIAL UP SETTINGS, select NEVER DIAL A CONNECTION.
Click on OK to close Internet Options.
Click on the X to close the Control Panel.
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- Windows ME
On the Windows taskbar, click on START, select SETTINGS, then click on CONTROL PANEL.
In Control Panel, double-click on INTERNET OPTIONS.
In Internet Options, click on the CONNECTIONS tab.
On the Connections tab, under DIAL UP SETTINGS, select NEVER DIAL A CONNECTION.
Click on OK to close Internet Options.
Click on the X to close the Control Panel.
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- Windows XP
On the Windows taskbar, click on START, select SETTINGS, then click on CONTROL PANEL.
In Control Panel, double-click on NETWORK AND INTERNET CONNECTIONS.
In Control Panel, double-click on INTERNET OPTIONS
In Internet Options, click on the CONNECTIONS tab.
On the Connections tab, under DIAL UP AND VIRTUAL PRIVATE NETWORK SETTINGS, select NEVER DIAL A CONNECTION.
Click on OK to close Internet Options.
Click on the X to close the Network and Internet Connections Control Panel.
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Option 3
- Windows 98/Windows ME/Windows 2000
In the Windows taskbar, click on the START button, select Settings, then click on CONTROL PANEL.
In the Control Panel window, double-click on the INTERNET OPTIONS icon.
In the Internet Properties window, click on the PROGRAMS tab
Under the list of Internet Programs, click on the RESET WEB SETTINGS button.
On the Rest Web Settings box, click the Yes button.
NOTE: If you would like to retain your current homepage, untick the box labelled "Also reset my homepage".
In the Internet Properties window, click on the OK button. This will close the window.
In the Control Panel window, click on the X at the top right of the window. This will close the window.
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- Windows XP
In the Windows taskbar, click on the START button then click on CONTROL PANEL
In the Control Panel window, double-click on the INTERNET OPTIONS icon.
NOTE: If the Control Panel shows up in Category View, click on the Switch To Classic View link on the left hand side of the Control Panel
In the Internet Properties window, click on the PROGRAMS tab Under the list of Internet Programs, click on the RESET WEB SETTINGS button.
On the Rest Web Settings box, click on the Yes button.
NOTE: If you would like to retain your current homepage, untick the box labelled "Also reset my homepage".
In the Internet Properties window, click on the OK button. This will close the window.
In the Control Panel window, click on the X at the top right of the window. This will close the window.
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