What is my E-mail Address?

What is my password for my E-mail?

How do I set-up E-mail?

What are the incoming and outgoing mail servers?

Why does it stop downloading halfway through receiving my E-mail?

Why do I get multiple copies of the same E-mail message?

Can I collect my E-mail from a different computer?

What is a News Group?

How do I set up my Email Spam and Virus Filters?

What is my E-mail Address?

Your 05COM E-mail address is Username@05com.com.au

Where Username is your username. If you are uncertain of what your Username is please visit the Contact 05COM page and request UPDATE or go to.

Currently the emails are being entered manually so you will need to record the setup as given back to you. These may vary from your log-in.

[top ]

What is my password for my E-mail?

Your E-mail password is the same as that you use to log-on with. If you are uncertain of what your Password is please visit the Contact 05COM page.

Currently the emails are being entered manually so you will need to record the setup as given back to you. These may vary from your log-in.

[ top ]

How do I set-up E-mail?

05COM have detailed set-up instructions for most E-mail Clients. To go to the E-mail set-up page . CLICK HERE

[ top ]

What are the incoming and outgoing mail servers?

The incoming and outgoing mail server addresses are the same.
for smtp its mail.05com.com .au on port 25
for pop3 its mail.05com.com .au on port 110

[top ]

Why does it stop downloading halfway through receiving my E-mail?

This can be caused by a faulty mail header message on the message that has been sent. This may have occurred in transit or at the source.

To fix the problem, simply delete the message off the server.

To delete an E-mail from the server please delete from your 'inbox' and then delete from 'deleted items' .

Then do another resend and receive.

This should delete from server. If it does not, request a copy of "Mail Washer"

[ top ]

Why do I get multiple copies of the same E-mail message?

This is caused when a mail program fails to send a "received" code for a specific message and the messages are repeated until it succeeds to send the code or the message is deleted from the server.

To delete an E-mail from the server please delete from your 'inbox' and then delete from 'deleted items' .

Then do another resend and receive.

This should delete from server. If it does not, request a copy of "Mail Washer"

[ top ]

Can I collect my E-mail from a different computer?

Yes. You will need to configure the E-mail Client on the new computer for your account.

top ]

What is a News Group?

A Newsgroup is a public discussion forum. When you post a message to a newsgroup you are posting a public E-mail message that can be read by anyone in the world.

Newsgroups are useful for asking questions on hard to get information and explanations of topics.

They can also be a lot of fun as there are a lot of Newsgroups dedicated to entertainment.

There are about 100,000 Newsgroups in the world. Not all are public - some are assigned to specific regions.

[ top ]

How do I set up my Email Spam and Virus Filters?

05COM has an easy way to set up your spam and virus filters for your 05COM email accounts.

By default your spam filter is turned on.

We offer FREE Spam and virus filters, to all of our customers with 05COM email accounts.

This feature should help eliminate spam as well as possible virus infected emails reaching your Inbox.

[ top ]