How much faster is 05COM ADSL than a regular modem?

I'm switching from another ISP to 05COM; can I use my existing modem?

Can I use any modem?

What modem/routers does 05COM support?

Can I upgrade my existing Dialup modem to an ADSL modem?

What do I do if my modem is faulty?

What encapsulation type does 05COM use?

What ADSL type does 05COM use?

I have a Wireless Router. Can I use my 05COM ADSL Connection from any location?

How much faster is 05COM ADSL than a regular modem?

05COM ADSL provides blistering performance compared to older technologies and the following table shows some examples.

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I'm switching from another ISP to 05COM; can I use my existing modem?

Yes, but only if it is a 05COM approved modem. We are unable to provide Technical Support for modems other than those that 05COM distribute.

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Can I use any modem?

No, 05COM has a list of approved modems that have been tested with the 05COM ADSL service and are ACA approved. You may install a non 05COM approved modem if you wish however 05COM cannot provide any assistance with the installation should it be required.
Most importantly, it is a legal requirement that any equipment connected to the ADSL Service must be labelled with the ACA telecommunications compliance mark.

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What modem/routers does 05COM support?

05COM provides technical support for modems/routers that have been purchased from 05COM. To view a list of available 05COM modems

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Can I upgrade my existing Dialup modem to an ADSL modem?

No, ADSL modems are very different technology to any existing dial up modem.

If you have an existing ADSL modem it may be able to be used with the service however we recommend that only 05COM approved modems be used on the service.

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What do I do if my modem is faulty?

Faulty modems, which were purchased from 05COM, are required to be returned to 05COM. 05COM will then test and replace any faulty modems; up to a year from the date they were purchased. If the modem is over one year old, you need to return it to the manufacture for warranty purposes.


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What encapsulation type does 05COM use?

1483 Bridge for Ethernet Mode
1577 Classical IP for Routed Mode
2516 PPPoE Over Ethernet

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What ADSL type does 05COM use?

All plans are now PPPoE.
We have previously offered:
IPOATM
RFC 1483

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I have a Wireless Router. Can I use my 05COM ADSL Connection from any location?

Generally speaking, the wireless coverage is large enough to cover most residential premises, but will vary from user to user.

The wireless link to your 05COM ADSL connection is limited by range, which in turn is determined by a number of factors.

These include the number of walls the signal must pass through, the building material of these walls, and the presence of other wireless signals in the area.

Once you are out of the range of your wireless access point, you will lose connectivity to your 05COM ADSL link, even if other access points are in the area.

As such, you cannot use your 05COM ADSL connection from any location; you are limited to the range of your wireless access point.

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